Microvellum Announces Changes to Canadian Sales and Service Team
Central Point, Oregon – January 28, 2015 – Microvellum Inc., a leading cabinet design and manufacturing software provider, specializing in AutoCAD-based CAD/CAM/CIM technologies and Blender-based design software, announced the change with their sales and support team in Quebec, Canada.
Microvellum is taking a more active and direct role in the sales, service and support of our software products worldwide. Effective February 1st, 2015, Login Solutions (LSI) will no longer be representing Microvellum in Canada. The former responsibilities of Login Solutions (LSI) for Microvellum sales, support and service are now being handled by Microvellum.
“We are excited for this change, which furthers Microvellum’s goal of providing the best software and support throughout the woodworking industry, while remaining responsive to the needs of our customers.” Said David Fairbanks, Director of Operations for Microvellum, Inc. “Although Login Solutions will no longer be working with Microvellum, we wish them well in their future endeavors.” Continued Fairbanks.
Customer service is Microvellum’s top priority. To ensure your satisfaction, we are actively seeking French speaking representation for your Microvellum software sales, service and support needs. In the meantime, we have made arrangements to provide you with continued support through our 24/7 online support network and calls to our World Wide tech support line. All support and service needs are now being handled directly by Microvellum.
In the near future, you will receive information concerning your new Account Manager, product support channels, support renewal process, and services. Perhaps you are wondering how this change benefits you. The benefits of this change include:
- Improved service and support with direct access to Microvellum’s 24/7 support network
- Better communication from Microvellum regarding technology advancements and training
- With a current Support & Maintenance Subscription, free access to Microvellum product upgrades, including Toolbox 2015 r1 (French & English Versions)
- More direct access to Microvellum Certified sales and service Technicians
- Quicker access to new add-on technology
Microvellum looks forward to having a more active role in ensuring that your experience with our software products is a profitable one. We appreciate hearing feedback from our customers. If you have any questions, concerns or comments regarding these changes, please feel free to contact us directly.
Founded in 1991, Microvellum Inc. is a leading cabinet design and manufacturing software provider, specializing in AutoCAD based CAD/CAM/CIM technologies. Microvellum is headquartered in Central Point, Oregon and has offices throughout the United States, Canada, Europe, Australia and New Zealand. Microvellum’s technology is well suited for Kitchen & Bath Cabinets, Commercial Casework, Store Fixtures, Office Furniture, Closets and so much more. Microvellum offers a One Solution for 2D & 3D drawings, production reporting, labeling, job management, estimating, nested optimization, direct g-code generation and more. For more information, visit Microvellum.com.