Planning for a Successful Integration
We recognize that implementing new software can seem overwhelming, but our team of woodworking professionals and product experts will help guide you through to success.
We recognize that implementing new software can seem overwhelming, but our team of woodworking professionals and product experts will help guide you through to success.
The Kick Off: The first step towards a successful Microvellum integration is the Kick Off. It involves identifying the key members of your team, the ones that will be daily users of the software and responsible for maintaining it.
Define Scope & Team: This second step is important, as we work with you to identify your expectations, requirements, and fully understand what it means for your company to have streamlined the way you work. This may include a detailed workflow study and inspection of your current processes. We’ll also assess the skills of your team and understand their role in your design to manufacturing processes.
Software Installation & Training: In this step, we will also help you install your new software on the appropriate workstations. Once the scope of the integration has been defined, we can begin to layout and execute the training plan. In some cases, training will be done remotely and/or onsite throughout the prescribed plan.
Model: In this step, we will model a statement of work based on your companies specific operating requirements. To completely understand your workflow requirements we will need to collect important details related to your current workflow, product construction and machining methods, reporting requirements, and other customizations that are required.
Configure & Develop: In this step, our team will help you integrate your methodology into your new software, according to the plan defined in the model phase. Our software experts will complete the work as prescribed and work with designated members of your team to ensure readiness.
Testing: Testing is a crucial part of the integration process. In this step, we will test the various components of the software, product libraries, and CNC connections using real-world production scenarios. Careful attention to process is needed to verify the system that has been appropriately configured to suit your needs. The process may include a break-fix cycle to ensure 100% reliability.
Go-Live: Once your new software has properly implemented and tested, you’re ready to go live! In this final step of integration, our team will work with your staff to ensure your normal production runs through your new process successfully.
Post Go-Live: Our team will follow up to ensure your team has successfully adopted the workflows established during integration and that your new software is helping your company streamline the way you work.
Our goal is to create long-lasting partnerships with each customer – helping your reach your goals will always remain our top priority.
Adam Dirig – USA Sales | 607-643-2636 | [email protected]…
Amy Reisnauer | USA Service Provider | 919-271-6754 | [email protected]…
Ben Woodruff | USA Tech Support | 541-423-1430, [email protected]…
Blake Williford | Quality Assurance | 541-423-1426 | [email protected]…
Brad Wright | USA Service Provider | 518-319-0561 | [email protected]…
Brent Morris | AU Service Provider | [email protected]…
Brett Berry | USA Service Provider | 727-212-7337 | [email protected]…
Charles-Alexander Nolet | CAN Service Provider | [email protected]…
Chris Endrikat | USA Sales | (541) 423-1441, [email protected]…
Clay Swayze | Head of Marketing | 541-423-1404 | [email protected]…
Cory Sherman | USA Project Management | 541-423-1435, [email protected]…
Craig Kennedy | AU Service Provider | +61 413514364 | [email protected]…
Craig Snee | USA Service Provider | 727-808-4236 | [email protected]…
Cristie Fairbanks | Operations Manager | (541) 423-1431, [email protected]…
Dan Ford | Accounting | (541-423-1418, [email protected]…
Daniel Mesecke | UK Sales | +44 7931173866 | [email protected]…
Daniel Peel | Developer | (541-423-1407, [email protected]…
David Fairbanks | Owner & Director of Worldwide Operations | 541-423-1427 | [email protected]…
Derek Rees | Product Documentation | 541-423-1447 | [email protected]…
Ed Aquino | CAN Service Provider | 204-654-9396 | [email protected]…
Ed Wuensch | USA Service Provider | 612-735-7891 | [email protected]…
Eric McCollom | Tool Files Developer | 541-423-1414 | [email protected]…
Eric McGillis | Sales USA | 715-781-0406 | [email protected]…
Garin Trimble | USA Sales | 941-815-7198 | [email protected]…
George Peshos | AU Sales & Services | 041 145-4749 | [email protected]…
Isaac Dail | USA Sales | 541-423-1417, [email protected]…
Jamie Broadbent | AU Tech Support Mngr | (048) 855-2626 | [email protected]…
Jeff Scholtens | USA Service Provider | 616-951-4844 | [email protected]…
Jesse Lucero | USA Service Provider | 505-730-3188 | [email protected]…
Jessica Lango | Marketing Coordinator | 541-423-1422 | [email protected]…
Katie Connor | Accounting/Project Management | 541-423-1416 | [email protected]…
Ken Alexander – Head of Development | (541-423-1409, [email protected]…
Latisha Dauby – USA Service Provider | 812-719-0239 | [email protected]…
Laurie Morse | Accounting | 541-423-1412 | [email protected]…
Lenny Scianna | Head of Product Library Development | 541-423-1415 | [email protected]…
Les Alexander | Developer | 541-423-1445 | [email protected]…
Ludwick Exposto | AU Service Provider / UK Account Manager | [email protected]
Martin Liem | CAN Sales | 604-818-5436 | [email protected]…
Martin Rowan – UK Technical Services | +44 07368 467530 | [email protected]…
Matt Davies | Head of Australasia Sales | +61 0488552626 , [email protected]…
Matthew Honnies | USA Tech Support | (541-423-1444, [email protected]…
Matthew Parisher | USA Sales | (830-613-1133, [email protected]…
Mel Swartz | Sales | 541-423-1423 | [email protected]…
Melanie Paulson | USA Service Provider | 830-613-1133, [email protected]…
Michael Grajo | NZ Service Provider | [email protected]…
Michael Jacobs | Head of North American Sales | 541-423-1425 | [email protected]…
Mitchell Pratt | AU Tech | (042) 708-5779 | [email protected]…
Ralph Butler | USA Sales | 804-216-0381 | [email protected]…
Ray Brimelow | Australasia Business Manager | (040) 570-8006 | [email protected]…
Roman Khega | USA Tech | (303) 995-2682 | [email protected]…
Sami Peel | Accounting Manager | 541-423-1467 | [email protected]…
Shane Govenor | Quality Assurance Manager | 541-423-1410 | [email protected]…
Shawn Golden | USA Tech | 541-423-1438 | [email protected]…
Steve Carter | USA Tech Support | 541-423-1420 | [email protected]…
Thomas Prefontaine | Developer | 541-423-1443 | [email protected]…
Tim Scholman | CAN Sales | 905-769-4181 | [email protected]…
Tim Veale | NZ & AU Sales | +61 0800 206 904 | [email protected]…
Tina Redman | Accounting | 541-423-1442 | [email protected]…
Venkatesh | Global Tech Support | +91-8892463756 | [email protected]…
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