Increased Product Demand Causes Microvellum to Expand Service & Support Team
Central Point, Oregon – August 6, 2015 – Microvellum Inc., a leading cabinet and manufacturing software provider, specializing in AutoCAD based CAD/CAM/CIM technologies, today announced the expansion of their global customer service and support team, with the addition of Lucas Marquez, Mel Swartz and Joe Rubio.
“We’ve seen a major up-tick in the amount of companies choosing our solution for their design and manufacturing needs as well as a large number of existing customers choosing to upgrade their software this year.” says David Fairbanks, Director of Operations for Microvellum, Inc.
“To keep up with demands, we’ve had to add three additional people to our support and service team. By the end of the year, we anticipate bringing on an additional two people to help with Account Management and Product Library Development.” continued Fairbanks.
Microvellum’s new team members bring a wide variety of skill-sets to it’s Global Support & Service Team.
Lucas Marquez, a Technical Support Agent based out of Central Point Oregon, has experience ranging from software technical support, project management and computer science. His strong customer relation skills and attention to details make him a valuable asset to the team.
Mel Swartz, a former Certified Microvellum Technician based out of Florida, has extensive knowledge of woodworking software applications, cabinet construction, engineering and project management. As a former traveling technician for Microvellum, Mel has a proven track record of developing strong relationships with clients.
Joe Rubio, a Product Data Specialist based out of New York, has been a designer / draftsman for the past ten years and has a Bachelors degree in Interior Design. For the last six years, he has gained experience drafting and laying out large commercial projects with Microvellum Software.
“I have been a steady user of Microvellum Software for the past six years now, and I look forward to helping others understand the power and flexibility of this amazing tool.” commented Rubio.
Microvellum continues to push forward, expanding their footprint in the woodworking market and building successful relationships with it’s clients through dedicated customer service and support.
Founded in 1991, Microvellum Inc. is a leading cabinet design and manufacturing software provider, specializing in AutoCAD based CAD/CAM/CIM technologies. Microvellum is headquartered in Central Point, Oregon and has offices throughout North America, Europe, Australia and New Zealand. Microvellum offers a single-source solution for 2D & 3D drawings, production reporting, labeling, job management, estimating, nested optimization, direct g-code generation and more. To learn more about Microvellum, visit Microvellum.com.