SYMPTOMS

When starting SellingPoint Sales Edition for the first time a user name and password is required to start the program.

CAUSE

This behavior occurs because of the built in security of the SellingPoint Sales Edition.

RESOLUTION

By default, the initial user name and password is as follows:

User Name: Administrator
Password:

Note that the password field should be left blank.  Logging in with Administrator as the user name will give you administrative rights perform such tasks as adding new users and adjusting licensing.  Once logged in as Administrator, it is also possible to change the password for the Administrator account to something more secure.

Last Updated:	November 02, 2006
Keywords:	1000 login signin startup